ErpSOFT shall use reasonable endeavours to ensure that the Set Up Services are provided in accordance with the timetable set out.
And will not be liable to the Customer in respect of any failure to meet the Set Up Services timetable to the extent that that failure arises out of a delay in the Customer performing its obligations under these Terms and Conditions.
The Platform will automatically generate a License for the Customer on the Effective Date and will provide to the Customer login details for that License.
The Provider hereby grants to the Customer a worldwide, non-exclusive licence to use the Hosted Services by means of a Supported Web Browser for the business purposes of the Customer in accordance with the Documentation during the Term.
The Customer must not permit any unauthorised person to access or use the Hosted Services;
The Customer shall use reasonable endeavours, including reasonable security measures relating to Account access details, to ensure that no unauthorised person may gain access to the Hosted Services using an Account.
The Customer must not use the Hosted Services in any way that causes, or may cause, damage to the Hosted Services or Platform or impairment of the availability or accessibility of the Hosted Services.
ErpSOFT may suspend the provision of the Hosted Services if any amount due to be paid by the Customer to the Provider under the Agreement is overdue, and the Provider has given to the Customer at least 30 days' notice, following the amount becoming overdue, of its intention to suspend the Hosted Services on this basis.
All payments are due in full on the anniversary date. Failure to remit payment for services on the anniversary date is a violation of this TOS. Failure to remit payment for ten (10) consecutive days, including the anniversary date, shall result in a suspension of public access to Customer services. Failure to remit payment for services within twenty-five (25) consecutive days, including the anniversary date, shall result in termination of access to the service network and all services shall be reclaimed. All Customer files and data remaining after twenty-five (25) days of non-payment will be destroyed and unrecoverable for security and privacy reasons.
If Customer terminates this Agreement within 60 calendar days of the order's initial sign up date and they request immediate termination, they will receive a full refund of Amount paid . If Customer requests termination at the end of the first 60 days, then there will be a pro-rated refund. Payments that are over 6 months old are non-refundable. Customers can submit account cancellation requests through our contact page and indicate immediate termination or termination at the end of the first 60 days.